Excellence in Customer Service 2021-09-29T15:11:01+00:00

Excellence in Customer Service 2021 Sponsored by KPI Recruiting Ltd

This award is open to businesses that consistently deliver outstanding Customer Service and can demonstrate that meeting the customer’s needs is a priority throughout its entire business. The closing date for this category is 12 noon Friday 24th September 2021

The judges will be looking for:

• A company which can demonstrate success in customer service
• The judges will expect to see client survey or feedback forms and any written policy
• The judges will be looking for entrants who have listened and responded to customers’ needs in order to gain a thorough understanding of their customer base
• They will also be judged on the initiatives they have put in place to integrate customers into all aspects of the business
• How the business contributes to the local community
• How superb customer service will help future growth

This category has now closed.